25K-30K Technical Support (Bank & Insurance)


Salary:

$26000 - 30000 / month

Location:

Central and Western District

Date posted:

June 20, 2018

Employment type:

Permanent

Reference:

RHTCW783360112

Specialisation:

IT and technology


Description

The Company

An international bank is looking for a competent IT candidate covering technical and professional user support.

Responsibilities:

Provide desk side user support for internal end users including traders

Address user tickets/request regarding hardware, software and networking

Handle system and server administration

Support and installing applications and computer peripherals

Conduct remote troubleshooting when needed

Customize desktop applications to meet user needs

Requirements:

  • At least 3 years of IT support experience -using ServiceNow ticketing system
  • Windows 7, 8 & 10 Operating Systems & Desktop Administration
  • Financial systems experience: Bloomberg / Thomas Reuters Eikon / FXT / IPC turret and etc.
  • Working knowledge of basic server administration support
  • Troubleshooting remote user access via VPN, Citrix receiver, VMware & RDP
  • Proficiency with clear and effective professional communication both written and verbal
  • Understanding of basic networking concepts and protocols (IP addressing/subnet masks, DHCP, DNS)
  • Windows Server 2008 / 2012, Active Directory, DNS, DHCP, GPO, GPP, DFS - Configuration and Management
  • Citrix Xenapp / XenDesktop / VMware View Administration
  • Virtualization Experience

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.



Hong Kong

21st Floor, Nexxus Building 41 Connaught Road, Central, Hong Kong Island Central, Hong Kong Island +852 3653 7300
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