Application Production IT Support Analyst - iBank 50K

Salary : $600000 - $600000
Location : Central and Western District
Post Date :

Description :

The Company

Our client is a leading world-renowned bank from Europe with branches in over 60 different countries, a significant player in the United States, and the Asia Pacific serving hundred and millions of customers.

The Role

As a key member in Equities & Derivatives Application Support Analyst, you will :

  • Be responsible for the applications support of Equities & Derivatives Trading and Sales business, focus on the Structured Product Sales related system platform, deal pricing mechanism, trade routing workflow, computation grids and other pre-trade related platforms.
  • Required to support internal clients, troubleshoot and diagnose functional and technical issues in the production environment.
  • Management and tracking of daily production problems and user request; ensure effective and timely resolution and communications to the client; report bugs back to local / overseas development teams; enhance legacy Excel VBA if necessary.
  • Conduct system Quality Assurance test, perform deployment or upgrade of mission critical applications.
  • Ensure adequate performance and operation of the systems - monitor the performance⁄ operation, diagnose and address any problems.
  • Work closely with development teams, business analysts, architects and infrastructure teams to enhance existing platform. eg: resilience, BCP, system performance and low latency.
  • Drive regular performance review with counterparty on different pricing and referential systems worldwide. Conduct regular or ad-hoc pricing performance analysis by extracting data from different databases, automating using Unix and Excel scripting.
  • Follow ITIL Application Support methodology to carry out incident and system change management procedures.
  • Provide system and process documentation

Your Profile

  • University qualification preferably with IT major
  • Solid experience on supporting trading floor
  • 5 -8 years of front office banking experience is desired
  • Good client management and interpersonal skills
  • Good communication and coordination skills
  • Knowledge on derivative products including OTC structure products and Greeks Risk metric
  • Technical knowledge on Excel VBA
  • Solid scripting and automation skills required using python and shell scripting
  • Good SQL skill on Sybase and Oracle
  • Experience with system monitoring
  • Reliable and good attention to details
  • Immediately available will be an advantage

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Hong Kong

21st Floor, Nexxus Building,
41 Connaught Road,
Hong Kong
Phone : +852 3653 7300

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