Application Support Analyst - 12 months Contract - ibank


Salary:

$60000 - 60000 / month

Location:

Central and Western District

Date posted:

July 6, 2018

Employment type:

Temporary

Reference:

RHTTASSW0705

Specialisation:

IT and technology


Description

The Company

Our client is a leading ibank with a very strong reputation and brand within financial sector. With the expansion in APAC, a number of positions have opened up within IT operations.

The Role

As an Application Support Analyst, you will be responsible for the following:

  • Follow ITIL Application Support methodology to carry out incident and system change management procedures, manage and track daily production problems; ensure effective and timely resolution and communications to the client; coordinate with developer teams to report and follow through bug fixing.
  • Minimize failures and ensure adequate performance and operation of the systems by continuously monitoring the performance⁄ operation, quickly diagnose and address any problems.
  • Bring together Operations, IT and Infrastructure teams during critical incidents and for preventative action planning.
  • Receive, transduce, and coordinate business requests to development and other IT teams in Hong Kong as well as other sites.
  • Conduct system Quality Assurance Testing and assist in User Acceptance test; perform deployment or upgrade of mission critical applications and systems.
  • Be responsible for technical configuration and implementation on data interface file for system integration to and from the Equity Research workflow and distribution system.
  • Provide system and process documentation.

Your Profile

  • Degree holder in Computer Science or a related discipline
  • 2 - 5 years ' experience supporting/developing a financial workplace environment.
  • Solid experience of working in front office environment
  • Solid experience on application support for equities business.
  • Strong equity derivative product and valuation knowledge.
  • Solid skills in Java, Excel VBA, Python, Windows Server

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.



Hong Kong

21st Floor, Nexxus Building 41 Connaught Road, Central, Hong Kong Island Central, Hong Kong Island +852 3653 7300
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