Client Servicing Associate, ETF focus, HKD 35-40k


Salary:

$420000 - 480000 / month

Location:

Central and Western District

Date posted:

30 November 2017

Employment type:

Permanent

Reference:

NW171130A

Specialisation:

Banking and financial services


Description

The Company

Our client is a leading financial intuitional company globally. Due to expansion, they are now looking for a Client Servicing Associate to join their team in Hong Kong.

The Role

  • Work independently to respond to all client inquiries on a daily basis including the most complex and escalated issues and own resolution.
  • Maintain relationship objectives, developing a proactive relationship and service plan to ensure an exceptional value-added service to clients
  • Participate in client conversions and special projects as required
  • Maintain a strong knowledge of industry initiatives to help anticipate future client requests
  • Build overall credibility and foster trust with clients
  • Monitor receipt of all client documentation
  • Review and ensure collection of client invoices

QUALIFICATIONS

  • University Degree holder
  • Minimum 5 years' experience in fund accounting or global custody in financial services industry.
  • Prior experience in HK ETF or middle office is a plus
  • Prior experience with client servicing is preferred
  • Project management skills and experience
  • Excellent written and verbal communication skills
  • Fluent English and conversational Mandarin is a must

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.



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