Client Servicing Associate, ETF focus, HKD 35-40k

Salary : $420000 - $480000
Location : Central and Western District
Post Date :

Description :

The Company

Our client is a leading financial intuitional company globally. Due to expansion, they are now looking for a Client Servicing Associate to join their team in Hong Kong.

The Role

  • Work independently to respond to all client inquiries on a daily basis including the most complex and escalated issues and own resolution.
  • Maintain relationship objectives, developing a proactive relationship and service plan to ensure an exceptional value-added service to clients
  • Participate in client conversions and special projects as required
  • Maintain a strong knowledge of industry initiatives to help anticipate future client requests
  • Build overall credibility and foster trust with clients
  • Monitor receipt of all client documentation
  • Review and ensure collection of client invoices

QUALIFICATIONS

  • University Degree holder
  • Minimum 5 years' experience in fund accounting or global custody in financial services industry.
  • Prior experience in HK ETF or middle office is a plus
  • Prior experience with client servicing is preferred
  • Project management skills and experience
  • Excellent written and verbal communication skills
  • Fluent English and conversational Mandarin is a must

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Hong Kong

21st Floor, Nexxus Building,
41 Connaught Road,
Hong Kong
Phone : +852 3653 7300

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