IT Operations Manager - Virtual Banking


Salary:

HK$35,000.00 - HK$45,000.00 / month

Location:

Central and Western District

Date posted:

18 September 2019

Employment type:

Permanent

Reference:

ILP1011

Specialisation:

IT and technology


Description

The Company


Our client is a virtual bank with strong business growth in HK. In line of their rapid business expansion, they are now inviting experienced professional to join their team.



The Role



  • Manage the incident outages and lead the incident investigation & troubleshooting

  • Closely monitor and keep track on the progress of troubleshooting until the incidents are completely resolved

  • Work closely with technical support teams and the vendors to identify the root cause and preventive actions, as well as coordinate all incident support activities throughout incident lifecycle

  • Review the change of requests related to desktop, server and infrastructure and ensure effective availability, performance and security



Your Profile



  • Degree holder in Information Technology, Computer Studies or related disciplines in IT field

  • At least 8 years of working experience in IT Operations/Service Management within banking sector

  • Knowledge of Linux and Windows operation environment

  • Experienced in Incident Management, Problem Management and Change Management

  • Confident in building, maintaining and troubleshooting of all hardware and systems inclusive of networks and adaptable to change and technology

  • Excellent interpersonal and communication skills and proficiency in written and spoken English AND Chinese is a must.



Apply Today


To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.



Hong Kong

9th Floor, Nexxus Building
41 Connaught Road
Central
Hong Kong Island
hk
+852 3653 7300
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