Asset Management Transfer Agency Associate 40-46k

Status message

This job has expired. Search for other opportunities.
Salary : $480000 - $552000
Location : Central and Western District
Post Date :

Description :

The Company

Due to business growth an opportunity has arisen to join a market leading Asset Manager. They are now looking for a bright and collaborative Transfer Agency Associate to join their team in Hong Kong.

The role :

  • Manage resources to ensure all outstanding queries are resolved in a timely manner, emphasizing the importance of quality customer service, including regular contact with clients
  • Work as an effective team member with other internal providers to meet our ultimate client service deliverables and oversee the preparation and presentation of Key Performance Indicators as required
  • Act as a point of escalation for clients with issues or concerns and manage these issues to resolution, with consideration for the internal escalation policy
  • Ensure that specialist knowledge is kept current and disseminated as appropriate and be aware of possible future developments and trends
  • Proactively identify and act on opportunities to improve current processes to meet the changing requirements of customers, to improve efficiency, or to reduce risk
  • Communicate relevant information as appropriate up and down the line and escalate where necessary
  • Prepare and properly distribute management information as required and analyse the information to assist in managing both clients and resources
  • Attend and actively participate in all team meetings, ensuring communication is open
  • Ensure procedures are operationally sound with an emphasis on risk reduction and compliance issues, that they are in place for all tasks and that they are adhered to
  • Promote a positive working environment and good levels of team morale
  • Represent the organisation to external partners such as clients, potential clients and vendors in a professional manner
  • Ensure an awareness of and adherence to the key TA controls at all times
  • Understand the risk environment within the department and manage appropriately handle, manage and initiate change in the department.

Requirements:

  • Strong experience in transfer agency operations
  • Strong Equity and licensed fund knowledge.
  • Hands on experience in various Middle Office/Back Office applications.
  • Good analytical, presentation skills and business acumen.
  • Self motivated with good interpersonal skills and good communication skills.
  • Minimum 5 years experience within Custodian Operations.
  • University degree.

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

By applying to this job you are agreeing to our Terms of Use
Print

Hong Kong

21st Floor, Nexxus Building,
41 Connaught Road,
Hong Kong
Phone : +852 3653 7300

Similar Jobs