Senior Change Delivery Manager - Global Bank, HKD 30k-55k

Salary : $360000 - $660000
Location : Central and Western District
Post Date :

Description :

The Company

Our client is a well-established global bank with dynamic culture, which offers excellent exposure and a stable working environment. They are currently expanding and looking for an experienced Project Manager to take care of their change delivery operations team.

The Role

  • To be a team member of Productivity & Service Quality Department
  • Acting as a central point of product and process management to manage the local implementation and launch of all products, services and processes for different banking segment from end-to-end
  • Responsible for regular updates of process documents, including process and procedure manual, in particular suitability, advisory and assurance process
  • Establish and use quality metrics to drive change and deliver measured improvements
  • Conduct review and identify opportunities for cost efficiency, productivity and service quality improvement, and formulate related project management plans
  • Develop Key Performance Indicators and identify tools and methodologies for effective performance measurement of key processes
  • Manage projects and establish internal controls to ensure the quality, timeliness and accuracy of project deliverables


  • University graduate in Banking, Business Management, or related discipline
  • A minimum of 10 years' process improvement experience in an internal consulting, process re-engineering and/or change management role, preferably within banking/financial services
  • In-depth knowledge of business process review, improvement and re-engineering theory and procedures
  • Effective use of PowerPoint and other visual aids, coupled with exceptional facilitation and presentation skills
  • Excellent command of both spoken and written English and Chinese
  • Candidates who have less experience will be considered as well

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Hong Kong

21st Floor, Nexxus Building,
41 Connaught Road,
Hong Kong
Phone : +852 3653 7300

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