VIP Desktop Support-Insurance-12M Contract-25- 37K
HKD25000 - 37000 / month
Central and Western District
10 June 2019
Protiviti are looking for skilled candidates for the following role:
Our client is multinational life assurance and financial services company. They have a large presence in the Asian market including Cambodia, China, Hong, Singapore, Malaysia, Philippines, etc.
As a VIP Support Specialist, your role involves:
- Providing daily onsite IT support services to VIPs users in PCA.
- Providing non-office hours support services to the VIP users in PCA.
- Maintaining VIP user's database, including hardware and software inventories, and incidents/requests histories.
- Responsible for supporting VIP related Video Conferences.
- Driving/Participating in major VIP meetings and events both internally and externally.
- Exploring new technology to improve VIP user's overall IT experience.
- Working with the regional support team for escalation and services enhancement.
- Participating in other support activities, including security vulnerability patches deployment, and other IT projects, that require onsite support on weekends.
- Providing coverage for the General Support team to support general users if necessary.
- Experience in supporting corporate senior executives
- Ability to work independent & as member of wider team in regional level.
- Knowledge on support mobile devices such as iPhone, iPad
- Experience in organizing client events / conferences both internally and externally from end to end.
- Experience in setup and support Video Conferencing systems, such as VC, FaceTimes and Teams etc VC meetings for internal or external, meetings
- Good analytical and incident solving skills
- Ability to communicate effectively with all customers at all levels
- Able to work with flexible hours.
- Native and Fluent in speaking English
- Degree holder in Computer Science, Information Technology or related disciplines
To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.
Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Through our network of more than 70 offices in over 20 countries, Protiviti and its independently owned Member Firms provide clients with consulting solutions in finance, technology, operations, data, analytics, business performance improvement, risk and internal audit. As a Protiviti consultant, you will not only work on interesting business issues with world-class companies, but you will also have access to training and networking opportunities to accelerate your expertise.
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