Customer Care Executive, Temporary to Permanent, $18-20K


Salary:

$216000 - 240000 / month

Location:

Eastern District

Date posted:

24 November 2017

Employment type:

Temporary

Reference:

ATDLCS2411

Specialisation:

Finance and accounting


Description

The Company

Our client, a global association of professionals in Anti-Money Laundering is looking for a Customer Care Executive with 1-2 years' experience in Customer Service to join their HK office. 5-day work week in a good location. This role has the possibility to extend and will start immediately.

The Role

As a Customer Care Executive your duties are to assist the Operation Manager in:

Membership Services Management:

  • input and extract data from the data management system (SalesForce.com)
  • manage/handle membership questions
  • process exam applications from members and schedule exam

Sales Support:

  • issue invoices and receipts

Administration:

  • handle administrative requests from Asia branch office or partners

Requirements

  • Proficient in the data management system (SalesForce.com)
  • 1-2 years' experience in Customer Service
  • A "Do Whatever It Takes" attitude to get things done - either to meet individual or team objectives/goals
  • Proficient in Excel (formulas, pivot table), Word (mail merge) and Outlook
  • Strong communication skills
  • Fluent in English and Chinese (reading, speaking and writing)
  • Attention to detail
  • University degree in any discipline. Major in Accounting, Finance, Mathematics, Computing is favourable

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.



Hong Kong

21st Floor, Nexxus Building 41 Connaught Road, Central, Hong Kong Island Central, Hong Kong Island +852 3653 7300
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