IT Analyst

Salary : $288000 - $312000
Location : Central and Western District
Post Date :

Description :

Two openings in a foreign bank and a professional services MNC. Good benefits and stable work hours.

The Role

  • Handle helpdesk phone calls and call registration within ServiceNow Management system
  • Perform on-site technical services to legal and support staff for assistance and training.
  • Assist with system and software administration for Asia offices
  • Trouble-shooting and problem fixing of IT hardware and software applications
  • Inventory control and system documentation
  • Undertake IT projects with the IT support head
  • Occasionally travel to offices for work

Your Profile

  • Degree in Computer Science or equivalent
  • Experience in Windows Office troubleshooting and configuration.
  • Experience with IT support ticketing systems and documentation management.
  • Experience in training end users to use applications.
  • Knowledge/ experience in ITIL, MCSA or MCSE is an advantage.
  • Excellent interpersonal and communication skills
  • Fluent in verbal and written English, ability to speak Cantonese and Mandarin are advantages.
  • Positive and can-do attitude that enables you to work under pressure
  • Experience in IT support experience, preferably in banking/ professional service sector, is a huge advantage.

Apply Today

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Hong Kong

21st Floor, Nexxus Building,
41 Connaught Road,
Hong Kong
Phone : +852 3653 7300

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