Service Desk Manager, 50K

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Salary : $660000 - $660000
Location : Hong Kong
Post Date :

Description :

The Company

A leading Securities Trading and banking group is looking for a System Administrator.

The Role

  • Provide end-users technical support and conduct troubleshooting on hardware and software.
  • Respond to telephone / email / instant messenger enquiries from internal users on technical support, troubleshooting and resolution.
  • Hands-on role including systems testing, network and server installation & configuration, and day-to-day support covering end-user desktop, and business applications.
  • Manage IT Inventory and maintain a proper record.
  • Maintain routine hardware and software maintenance for the end user space.
  • Support Infrastructure related projects.

Your Profile

  • Bachelor Degree in Computer Science / Information Technology or related disciplines, holder of MCSE / MCP / CCNP/ CCNA preferred
  • At least 5 years relevant experience in end user support
  • Client end software and hardware technologies include but not limited to Windows/PC, mobile, BYOD, remote support, voice, UC and LAN
  • Relevant experience in banking / financial industry
  • Project management experience is preferred
  • Good command of Cantonese, Putonghua
  • ITIL, PMP or similar qualifications being an added advantage

Apply Today

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Hong Kong

21st Floor, Nexxus Building,
41 Connaught Road,
Hong Kong
Phone : +852 3653 7300

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